About one million people annually head to waters off Cairns in far north Queensland to swim, snorkel or dive among tropical fish on the Great Barrier Reef.
And for many, that nature experience – along with popular movies like Finding Nemo and Finding Dory – have led to amazing tropical fish aquariums set up within homes.
They’re magnificent to see. Colourful and calming. Usually.
Calm was not how an Elite Carpet Dry Cleaning client felt recently when she popped into her parents’ house in Cairns to feed the fish.
“At first, I thought someone had broken in, that it was vandals,” the client says.
Subsequent investigations determined an inexplicable break in the tank’s structure, spewing forth 1500 litres of water. That’s the equivalent of about 6240 highball tumblers of water!
“The torrent was so strong, furniture had been knocked over,” she says.
“Mum and Dad’s carpet looked like the high tide mark on a beach where flotsam is left behind. Their precious tropical fish, the coral, sea plants, sand… they were all washed up on the floor.”
Distraught, not sure where to start with the clean-up, she called Elite Dry Cleaning Cairns expert Steven Diehm.
“It was a soggy mess,” says Stephen of the Sunday call-out. “As well as the water, there were shards of glass throughout the carpet that needed careful removal.”
Steven set to work, removing the glass, extracting the water, and then dry cleaning and sanitising the carpet so that it looked and smelled like new.
Stephen again proved himself a superhero when it comes to carpet and upholstery disasters at home or in workplaces.
Unfortunately, his skills did not go as far as resuscitating Nemo’s fish friends. They had been high and dry too long to save.
For water damaged, soiled or stained carpets or upholstery, call 131 580 and you will be connected to your nearest Elite Carpet Dry Cleaning professional for prompt expert service.