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Some common questions we get asked

How much do your services cost?

The price of our services varies from home to home because of the difference in size and degree of a job’s difficulty. For an estimate, please call us on 131 580.

Do I have to move my furniture?

No. Your local Elite technician will move where it is safe to do so. However it is recommended that any fragile or breakable items should be safely stored during cleaning.

Is there any risk to my carpets or upholstery?

As with any service there is minimal risk, but our technicians are highly trained in risk reduction and the dry cleaning method we use is a much safer option than standard wet carpet cleaning methods.

Can you remove Stains?

Yes. Most stains are removed by our normal cleaning process. Some stains will require Elite’s specialised stain removal service. Just ask our technician.

Are your products safe for children and pets?

Yes. Unlike many other carpet cleaners, Elite makes it own products so we know exactly what is in them. We specially formulate them to minimise any risk of environmental damage or human or animal reactions.

Can we buy Elite Products and Solutions?

Yes. All our technicians carry a full range of our products so please ask them. The most popular lines are:

  • Chem 3 – great for spot cleaning carpet and upholstery
  • Pet Elim – very handy when your pet has an accident on your carpet

Does Elite provide carpet and fabric protection services?

Yes. All of our technicians are fully trained provide a full range of protection services like:

  • Elite Carpet Protector – use this on your carpet to keep it protected between cleans
  • Elite Fabric Protector – use on your upholstery to keep it protected

Do I have to leave while cleaning is in progress?

If you would feel more comfortable staying in your home while our technician is there – that is fine. There is no reason for you to leave.

How long until I can walk on my carpets again?

About an hour.

Contact Elite today on 131 580
With Pride – Australia Wide

 
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With Pride - Australia Wide