Each year, around one million people head to the waters off Cairns to swim, snorkel and dive among the tropical fish of the Great Barrier Reef. For many, those unforgettable experiences — along with popular films like Finding Nemo — inspire the creation of stunning tropical fish aquariums in their own homes.
Usually, they’re calming, colourful and beautiful to watch.
But calm was the last thing one Elite client felt when she stopped by her parents’ Cairns home to feed the fish.
“At first, I thought someone had broken in,” she recalls. “It looked like vandalism.”
Further investigation revealed the real cause — a sudden and unexplained structural failure in the aquarium, releasing 1,500 litres of water into the home. That’s the equivalent of more than 6,000 glasses of water flooding the room.
When Water Damage Strikes Without Warning
“The force of the water was incredible,” she says. “Furniture had been knocked over. Mum and Dad’s carpet looked like a high tide line on the beach, with everything washed up.”
Tropical fish, coral, sea plants and sand were scattered across the floor. Unsure where to even begin, the distressed homeowner contacted Elite Carpet Dry Cleaning Cairns for urgent assistance.
Elite technician Steven Diehm responded to the Sunday call-out.
“It was a soggy mess,” Steven says. “In addition to the water damage, there were shards of broken glass embedded throughout the carpet that had to be removed carefully before any cleaning could begin.”
Expert Water Damage and Carpet Restoration
Steven immediately got to work — safely removing glass fragments, extracting excess water, and then performing professional water damage restoration. The final step involved thorough carpet cleaning and sanitising to restore the carpet’s appearance and eliminate lingering odours.
Once completed, the carpet looked — and smelled — like new.
Steven once again proved himself a hero when it comes to unexpected carpet and upholstery disasters in both homes and workplaces.
Sadly, even Elite’s expertise couldn’t revive the aquarium’s fish — they had been without water for too long. But the home itself was saved from long-term damage thanks to fast, professional intervention.
Fast Help for Carpet and Upholstery Emergencies
Water damage, flooding and unexpected accidents can happen at any time — and the faster they’re addressed, the better the outcome. Elite Maintenance Services Group provides prompt, professional support across Australia, backed by decades of experience and proven systems.
In addition to emergency response, Elite also offers upholstery cleaning and sanitising services to help restore affected furniture and soft furnishings.
Dealing with Water-Damaged Carpets or Upholstery?
Don’t wait — quick action can prevent permanent damage.
Request a quote for professional carpet or water damage restoration
Or call 131580 to be connected with your nearest Elite professional for fast, expert service
Elite Maintenance Services Group — Experts Since 1984. Australia Wide With Pride.
