How Elite Maintenance Services Group collects, uses, discloses, and
protects your personal information, and how to access or correct your
details.
Introduction
We take a pro-active approach to protecting personal information through
voluntary compliance with the National Privacy Principles as they apply to
our industry. New provisions in the Privacy Act 1988
(affecting private-sector organisations with annual turnover over $3 million)
took effect on 21 December 2001; while not directly bound by them, they apply
when we are contracted by a government or other agency to supply a service.
Our Privacy Policy is intended to strengthen client relationships through
greater confidence and trust, and to support contract work for larger
organisations.
Use and disclosure of information
Personal information will not be used for any purpose other than that for
which it was originally collected, unless:
- the individual gives express permission;
- we reasonably believe use or disclosure is necessary to lessen or
prevent a serious and imminent threat to any individual's life, health or
safety; or
- disclosure is requested by a law-enforcement body.
Collection of information
We collect only the information necessary for Elite's activities, gathered
by fair and lawful means. When collecting personal information we take all
reasonable steps to ensure you are aware of:
- the identity of the Elite organisation and how to contact us; and
- the purpose for which the information is being obtained.
Data management and security
We take reasonable steps to protect personal information from misuse or
unauthorised access, modification or disclosure, including:
- security of electronic data;
- staff induction and training programs; and
- non-disclosure clauses and agreements.
Access and openness
On request, we can provide general information about the type of personal
information we hold, how it was obtained, and the purpose for which it is
used, disclosed or destroyed. Any errors will be corrected on request.
Upholstery Cleaning
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Carpet Cleaning
Commercial Cleaning
Water Damage Restoration
Mould Remediation
Fire & Smoke Restoration
Laser Cleaning
Dry Ice Blasting
Pest Control
