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The Elite Services app

Book a service in a couple of taps, then follow it through — what's booked, what's been done, and what it's expected to cost. Cancel an open job without a phone call.

Free on iPhone and Android. Available in Australia.

What you can do

Getting started

  1. Install the app from the App Store or Google Play using the buttons above.
  2. On the sign-in screen, tap Forgot your password, or signing in for the first time? Set your password here. We'll email you a link to set a password on your existing Elite account.
  3. Come back to the app, enter your email and new password, and tap Sign in.

The app is for people who are already Elite customers, so there is no sign-up screen — your account is the one we created when you first booked with us. Use the same email address we have on file. If sign-in doesn't recognise you, call us on 131580 and we'll sort it out.

Good to know

Changing a booked job

Once we've scheduled a job, its date and time are managed by our team — the app shows Call us to change this booking instead of a cancel button. Jobs we haven't scheduled yet can be cancelled in the app with Cancel this job.

No payments in the app

You can't pay in the app, and it never asks for card details. Quotes and invoices are handled the way they always have been.

Your privacy

No advertising, no analytics and no tracking. See our privacy policy for what the app sends us and why.

Deleting your account

Tap Account then Delete my account in the app. It's permanent — what happens to your data is set out in full.

Need a hand?

Call us 24/7 on 131580, or use the contact page — the same team that answers the phone can see your jobs.

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