Privacy Policy

Elite Carpet Cleaning Privacy Policy

 

Introduction:

New privacy provisions in the Privacy Act 1988 affecting private sector organizations with an annual turnover exceeding $3 million came into effect on 21 st December, 2001. Although we are not directly affected by this legislation, it does apply if we are contracted by a Government or other agency to supply a service. As an organization, we have taken a pro-active approach to the protection of private information through our voluntary participation and compliance with the National Privacy Principles as they apply to our industry.

Our Privacy Policy is intended to enhance good relationships with our clients and customers through increased confidence and trust in our organization. It will also facilitate the undertaking of contract work for larger organizations.

 

Collection of Information:

Only that information necessary for Elite activities will be collected, and all information will be gathered by fair and lawful means. At the time of collecting personal information, all reasonable steps must be taken to ensure that the individual is aware of the identity of the Elite organization, how to contact us, and the purpose for which the information is being obtained.

 

Use and Disclosure of Information:

Personal information obtained from an individual will not be used for any purpose other than for which it was originally intended unless:

  • express permission is given by the individual.
  • the organisation reasonably believes that the use or disclosure is necessary to lessen or prevent a serious and imminent threat to any individual’s life, health or safety.
  • disclosure is requested by a law enforcement body.

 

Data Management and Security:

Reasonable steps are taken to protect any personal information held from misuse or unauthorized access, modification or disclosure. These measures include security of electronic data, staff induction and training programs and non-disclosure clauses and agreements.

 

Access and Openness:

On request, an individual may be provided with general information about the type of personal information held, how such information was obtained, and the purpose for which it is used, disclosed or destroyed. Any errors will be corrected on request.

 

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