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What our customers say

★★★★★

“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”

— Ruby Leach, Mar 2026 · Brisbane · Read on Google
★★★★★

“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”

— Nicole Martin, Mar 2026 · Brisbane · Read on Google
★★★★★

“We had our couches cleaned and the two guys did a wonderful job once again - thorough and extremely careful. Highly recommended.”

— Jill Agnew, Aug 2026 · Brisbane · Read on Google
★★★★★

“Colin did a great job cleaning our carpets and was punctual ,courteous and thorough. Will have him back anytime. Thanks again .”

— sue flaxman, Jun 2026 · Brisbane · Read on Google
★★★★★

“Quick, reliable and efficient, very knowledgeable staff I found that no Job is to big or small, very professional service highly recommend”

— Mark Briggs, Mar 2026 · Brisbane · Read on Google
★★★★★

“These are great guys to work with, thanks Elite!”

— chubs, Mar 2026 · Goondiwindi · Read on Google

Trusted by

AnglicareArcareHotel GloriaHutchyQRUQueensland BalletRay WhiteSpringwood Tower Apartment HotelTeam SolomonView HotelWoollam

Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Queensland Rugby – Official Cleaning Partner

Elite provides specialist cleaning and restoration for the National Rugby Training Centre as a valued partner of Queensland Rugby Union.

Queensland Rugby – Facility Support Sponsor

Queensland Rugby – Facility Support Sponsor

Elite delivers ongoing cleaning and restoration across Queensland Rugby Union facilities, reinforcing our ongoing sponsorship commitment.

Queensland Ballet Partnership

Queensland Ballet Partnership

Elite provides specialist cleaning and facility services for Queensland Ballet, proudly supporting the arts as an official sponsor.

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Why surface-dry is not dry

Water runs down and soaks in. By the time a floor feels dry, the slab under it, the bottom plate of the wall and the cavity behind the plasterboard can still hold a lot of moisture. Left there, it feeds mould, swells skirting and joinery, and cups timber floorboards weeks later.

That is why drying is judged by meter readings, not by touch. Wet materials are compared with dry material of the same kind in an unaffected part of the building, and the job is finished when they match.

The drying process

  1. The affected area is inspected and moisture is mapped room by room, with an initial report and a scope or quote within 24 hours.
  2. Standing water is extracted, and anything that can’t be saved is identified with you.
  3. Air movers and dehumidifiers are placed to suit the space; wall cavities and timber floors get targeted drying where they need it.
  4. Readings are taken on alternate days, and equipment is moved or reduced as areas come back to normal.
  5. A completion report, with the readings from start to finish, follows within 24 to 48 hours.

From a customer

“Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend!” – Ruby Leach, Google review, 5/5.

Homes, strata and commercial

In strata buildings, water often travels between units, so drying is mapped across every affected area, not only the one that reported it. Commercial sites can be dried in stages to keep trading.

Elite is an IICRC Certified Firm (70100265), certified in S500 water damage restoration, and its technicians hold IICRC certifications in water damage restoration and applied structural drying. Insurance work is handled with direct insurer liaison from the first call to final sign-off.

Technicians are police-checked and fully insured, with $20 million in public and products liability cover, and every job carries a satisfaction guarantee. The business is CM3 certified for contractor OH&S and compliance, and the Elite brand has been operating since 1984.

Structural drying questions

How do you know when the building is dry?

Readings from the wet areas are compared with unaffected material of the same kind. When they match, it is dry.

How long does it take?

Usually days, depending on the materials and how long they were wet.