“We had a pipe burst in our ceiling, water seeped into our walls and our unit was at a very high risk for mould :( Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend! An extremely proficient and productive company that thrives on providing excellent service and quality work. Thank you so much for all of your help! <3”
“Guosheng from Elite Restoration did an amazing job dealing with the water damage to my unit, due to a burst pipe. Nothing was too hard and Guosheng had multiple tricks up his sleeve to ensure maximum drying capacity. The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle. Thanks so much Guosheng.☺️”
Mould Inspection & Testing comes first, so you know what you’re dealing with. Mould Removal & Remediation is then carried out in line with IICRC S520.
Water Damage Restoration follows IICRC S500. Water Leak Detection, Structural Drying and Dehumidifier Hire are available alongside it.
Fire and smoke
Fire & Smoke Restoration is done in line with IICRC S700, and Air Quality Testing is on offer as well. Elite is an IICRC Certified Firm, certificate number 70100265, certified in S500, S520 and S700 as well as S100.
Sensitive and specialist work
Some jobs call for a careful, discreet approach. In Bundaberg that includes Trauma & Crime Scene Cleaning, Deceased Estate Clearing, Hoarding & Squalor Cleaning and Meth Testing & Decontamination, plus Lead Paint Removal.
For hard surfaces there’s Graffiti Removal, Laser Cleaning and Dry Ice Blasting. Pest Control rounds out the list.
What you can expect
Every technician is police-checked and fully insured. Every job carries a satisfaction guarantee, and the work is carried out to the relevant Australian Standards.
The Elite brand, operating since 1984, runs two service lines: general cleaning, and 24/7 restoration for water, fire and mould damage. Our head office is in Acacia Ridge, Brisbane, and we service every Australian state and the ACT.
Elite is CM3 certified, the independent contractor OH&S and compliance prequalification, and we hold $20 million in public and products liability cover. We’re also members of the Restoration Industry Association and the Facility Management Association of Australia.
From our Google reviews
Ruby Leach described a pipe that burst in her ceiling: “Guosheng worked tirelessly to ensure the drying process went as smooth as possible, even working until the evening on a Friday to ensure our walls would be dry and safe over the weekend!”
Not sure which service fits? Tell us what’s happened in Bundaberg and we’ll point you to the right one.
Recent case studies
Water Damage Restoration — Burpengary
Completed June 2025 · house · Job SM8-7829
6 rooms documented
Water ingress caused mould growth in two-thirds of a home, requiring mitigation works.