Why this is not a normal clean
Bodily fluids can carry disease. They soak into carpet, underlay, mattresses, plasterboard and the gaps in flooring, usually further than the visible stain, and that is the source of any lingering odour. Making the space safe means removing affected materials and then cleaning and disinfecting what remains, with protective equipment throughout.
It is also not something a family member should be left to do.
What happens
- A first conversation about what has happened and what you need, without pressure.
- A discreet arrival and an assessment of the affected areas, followed by a scope.
- Removal of contaminated materials and of belongings that can’t be saved, disposed of as biohazard waste.
- Cleaning and disinfection of every affected surface.
- Odour treatment at the source.
- The property handed back, ready to be used, repaired or sold.
From a customer
“Nothing was too hard ... The communication throughout the whole process was excellent, which made this very stressful situation for me a lot easier to handle.” – Nicole Martin, Google review, 5/5.
What stands behind the work
Elite works Australia-wide from its head office in Acacia Ridge, Brisbane, and handles each job discreetly, sharing details only with the people you choose. In metro areas the target is to be on site within 2 hours, with a scope or quote within 24 hours. Many insurance policies cover this cleanup, and Elite liaises directly with your insurer from the first call to final sign-off. Elite is an IICRC Certified Firm (70100265).
Technicians are police-checked and fully insured, with $20 million in public and products liability cover, and every job carries a satisfaction guarantee. The business is CM3 certified for contractor OH&S and compliance, and the Elite brand has been operating since 1984.
Trauma cleaning questions
When can cleaning start?
Once police or the coroner have released the property.
Will this be kept private?
Yes. The work is discreet, and details are shared only with the people you choose.
What happens to damaged belongings?
Items that can be cleaned are cleaned. Those that can’t are removed as biohazard waste, and we talk you through it before anything goes.
Carpet Cleaning
Couch & Upholstery Cleaning
Mattress Cleaning
Tile & Grout Cleaning
Commercial Cleaning
Water Damage Restoration
Fire and Smoke Restoration
Mould Removal
Mould Testing
Laser Cleaning
Pest Control
Asbestos Removal
Asbestos Testing
Office Cleaning
Graffiti Removal
Dry Ice Blasting
Pressure Washing
Solar Panel Cleaning
Structural Drying
Dehumidifier Hire
Air Quality Testing
Floor Sanding
Lead Paint Removal
Roof Cleaning
Gutter Cleaning
Trauma & Crime Scene Cleaning
Deceased Estate Clearing
Hoarding & Squalor Cleaning
Meth Testing & Decontamination
