You’ve dialled a carpet cleaner and you ask the voice at the other end of the telephone, ‘how much will a carpet clean cost?’
Beware if you get a flat price, over the phone, sight unseen, and no further information given because you’re bound to be in for a nasty surprise.
It’s like asking ‘how long is a piece of string?’
When you call 131580, you will be put in touch with the Elite Carpet Dry Cleaning specialist closest to you anywhere in Australia.
Elite Carpet Dry Cleaning franchises set their own prices using a base 1-room, 2-room, 3-room etcetera minimum.
Steve Dury, who has serviced the New South Wales Central West region around Bathurst, for example, a minimum $95 for 1 room and a minimum $110 for 2 rooms. Five rooms may cost $175 at a minimum.
Steve and Elite Carpet Dry Cleaning’s other franchisees will give you an estimate but not a firm quote until they’ve asked questions and seen with their own eyes what your carpet looks like. That’s because there are a lot of variables to consider.
Use the base pricing structure as a starting point, and expect to add on between 20-25% if you’re carpet is in a poor condition.
10 questions for a spot-on carpet cleaning quote
Steve’s 10-point checklist serves to guide a closer estimate:
- How long since the carpet was last cleaned?
- How long have you lived in the house or used the premises (if a workplace)?
- Is this an end of lease clean?
- Is this house empty (unoccupied)?
- How large are the rooms? Elite carpet cleaning specialists use an average room size of 4mx4m. Not all rooms are the same size: Elite’s carpet cleaning professionals will calculate a ‘standard’. For example, if one room is 5mx4m and another is 3mX4m, the average is 4mx4m.
- How many rooms requiring carpet cleaning are bedrooms?
- Are there particular marks or stains that concern you? Problem stains take some extra time and particular care.
- What colour are your problem stains or marks?
- Have you tried to remove any stains or marks and if so, what did you use?
- Do pets live in the house?
Why ask about the colour of carpet stains?
Black or brown marks on the carpet are most likely a sign of heavy traffic and general use. They can usually be easily resolved in the hands of a professional carpet cleaner like Elite’s franchisees. A few such marks are also to be expected and included in the overall cost.
Other colours—like red—are of more concern. Your Elite carpet cleaning specialist will try to assess what was used to create that colour. That influences its removal. Steve’s preferred method is a gentle, careful ‘steam-out’ of the offending mark.
I tried to remove some stains. It didn’t work. So what?
“We commonly find do-it-yourselfers having tried products like Napisan or Windex. Their active ingredients aren’t carpet-friendly and could extract colour from the carpet as well as the stain. We need to know what we’re dealing with for optimum results,” says Steve Dury.
Why ask about pets? They’re not in the house much and they are toilet trained.
Steve uses a moisture meter what can detect ‘woopsies’—dog or cat pee on carpet—long after you’ve forgotten their accident, even if you can’t smell it.
Quotes: comparing apples with apples
When asking about the cost of carpet cleaning, do note that sanitising and deodorising are standard treatments when you book an Elite Carpet Dry Cleaning professional.
Sanitising involves the application of a mild antibacterial to the carpet to keep it hygienic.
Deodorising is a mild freshening infusion of fragrance.
Many other carpet cleaners add them on as extras. Make sure you compare apples with apples.
For professional carpet dry cleaning that’s handled with experience and care, you can’t go past Elite. In the business since 1984. Call 131580 to talk about your carpet needs today.