Elite Maintenance Services Group, Australia Wide With Pride
At Elite, every job is backed by a clear, written guarantee. As an
IICRC-certified firm operating across all Australian states, we hold
ourselves to industry standards, and to you.
What we guarantee
- Work done right. Every service, water and fire damage
restoration, mould remediation, asbestos removal, carpet cleaning,
commercial cleaning and pest control, is carried out by trained
technicians to recognised industry standards (IICRC and relevant Australian
codes of practice).
- Workmanship warranty. If any work falls short of the
standard we committed to, we will return and put it right at no additional
cost to you.
- Responsive service. We respond promptly to every
enquiry and, for urgent restoration work, prioritise rapid attendance to
limit further damage.
- Qualified and insured. Our technicians are certified
for the work they perform, and Elite carries appropriate insurance.
Documentation is available on request.
- Transparent and accountable. You receive clear scopes,
honest advice, and an itemised account of the work performed, suitable for
insurer and compliance requirements.
If you're not satisfied
Contact us and tell us what's wrong. We will assess the issue and, where
the work has not met the agreed standard, re-attend to correct it. Your
feedback is reviewed by our team and used to keep our standards high.
Your rights under Australian law
This guarantee is provided in addition to the consumer
guarantees you are entitled to under the Australian Consumer Law. Nothing in
this guarantee limits or replaces those rights. Our services come with
guarantees that cannot be excluded under the Australian Consumer Law.
Last updated: May 2026
Upholstery Cleaning
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Carpet Cleaning
Commercial Cleaning
Water Damage Restoration
Mould Remediation
Fire & Smoke Restoration
Laser Cleaning
Dry Ice Blasting
Pest Control
