Shipping and Refund Policy

Shipping and Delivery Policy:

We deliver products using Fastway, Australia Post and a few other courier suppliers. Shipping costs are influenced by the size and weight of the product

and your location, but we charge a flat fee to make our price competitive. 

Orders are dispatched within 2 business days. Shipping times are estimated at between 1 and 5

business days depending on your location.

Shipping Destinations:

Elite Carpet Dry Cleaning ships goods Australia wide, however at this time we do NOT accept international orders through

our website. Please contact us on (phone number) to enquire about a special order.

Refund policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Security policies:

When purchasing from Elite Carpet Dry Cleaning, card details are transmitted through a secure server using Hosted payment page of St George Bank. Card data is not hosted by Elite Carpet Dry Cleaning during & after processing.